Returns
We want you to be completely satisfied with your purchase! That's why we offer an easy process for size exchange and returns.
You have 14 days from the date of purchase to request an exchange on any item. We want to make sure the product you receive is perfect for you, so just follow these simple steps.
The item you wish to exchange must be in the same condition in which you purchased it, with no signs of use and with the original tag still attached. We want you to feel confident in your choice.
If you have any doubts or questions, do not hesitate to write to us at: contact@camisaslokas.com or via INSTAGRAM: @CAMISASLOKAS
We are here to help you at all times.
We want to make the return process as easy as possible for you. Below, we provide you with logistical information related to the shipping of your exchange:
| RETURNING POINT | RETURNING REASON | RETURNING COST |
| SPAIN | Size Change (1 time) | FREE |
| Return | 5€ | |
| PORTUGAL | Size Change | 5€ |
| Return | 7€ | |
| REST OF EUROPE | Size Change | 11€ |
| Return | 14€ |
THERE IS AN EXPENSE OF 15% OF THE ORDER IN ALL CASES FOR THE HUMAN MANAGEMENT OF THE RETURN AND THE TIME THAT WAS OUT OF THE STOCK BECAUSE THE CLIENT. "RESTOCKING FEE".
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WE MAKE FOR YOU THE RETURN LABEL ONCE WE RECEIVE THE RETURN REQUEST FROM UP LINKS.
YOU CAN REQUEST AN EXCHANGE FOR ANOTHER PRODUCT AS LONG AS THERE IS NO SIZE LEFT TO EXCHANGE FROM THE ONE YOU ORDERED. EXPENSES WILL BE RE-CACULATED ONCE YOUR RETURN OR EXCHANGE IS FINALIZED.
That is, if you exchange for a cheaper item, you will be refunded that difference, if it is somewhat more expensive, you will be charged that difference.
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GIVE US 24-48H TO ANSWER YOU WITH THE NEW RETURNING LABEL ATTACHED FOR YOUR RETURNING ORDER
THANKS YOU FOR YOUR PATIENCE
PROCESS MANAGED VIA
WWW.CORREOS.ES
