We want you to be completely satisfied with your purchase! That's why we offer an easy process for size exchange and returns.
You have 30 days from the date of purchase to request an exchange on any item. We want to make sure the product you receive is perfect for you, so just follow these simple steps.
The item you wish to exchange must be in the same condition in which you purchased it, with no signs of use and with the original tag still attached. We want you to feel confident in your choice.
To start the size exchange process, access the following link and complete the required fields with the order ID and the email used during the purchase:
If you have any doubts or questions, do not hesitate to write to us at: firstname.lastname@example.org
We are here to help you at all times.
We want to make the return process as easy as possible for you. Below, we provide you with logistical information related to the shipping of your exchange:
If you are returning from Spain, the cost will be: 5€
For returns from EU countries, the cost is: 7.5€
If you are returning from any other country, the cost will be: 12€
We want your shopping experience to be perfect! That's why we invite you to take advantage of our size exchange option so you can enjoy your ideal garment. We're here to make sure you feel amazing with your purchase every time.